What's on your mind?

Our office is open from Monday - Thursday (9.00am - 3.00pm) and closed on Friday and weekends. Before you contact us, take a look at our Q and A's below - they may save you some time if you find the answer you're looking for...

IMPORTANT INFO FOR PRE-ORDERS (Calendar, Diary, Rainfall Chart & Combo 2025):

- If you are placing an order for any of pre-ordered products, please do not place any of our other regular products in your shopping cart as our system will not let you purchase. If you would like any other regular products you will need to place a new order.

- If you'd like to 'free pick up your pre-orders' from our Mudgee warehouse (from September onwards), please place a phone order (02 6372 6344).

When will I receive my order?

After placing an order you can check your order status if you have created an account. You'll receive another email when your order is dispatched from our warehouse. Our warehouse is located in central NSW so delivery times will vary depending on where you live in Australia. 

Do you ship overseas?

Currently, no. If you do happen to live overseas, we can only suggest that you have your order shipped to an Australian address (if you can) where you can privately arrange overseas shipping.

I have a retail / online store. Can I become an RTD stockist?

Yes you can. We will need to do some background checks to see if the store is suitable and if there is already an existing stockist in your area. Click on the wholesale enquiry option at the top RHS corner of our home page to apply.

Does Rachael do custom work?

Regrettably, Rachael no longer takes on personalised custom work. She can however, assist with creating custom cards, calendars and notepads for business houses.